Mortgage Guide

As part of our divorce settlement I have agreed to let my ex keep our house for which we currently have a joint mortgage. I am now in the process of buying my own property and in order to get a new mortgage confirmed on that property I need written confirmation from my existing mortgage company that I have been released from my old mortgage. I have signed a document from my old mortgage company agreeing that the mortgage andproperty can be transferred to my ex’s name only but after 4 weeks nothing has happened. My old mortgage company say that it is likely to take 3 months before they are in a position to provide me with a letter confirming I have been released. Does it really take this long?

Thanks for your help.
I should have said that my ex has bought me out of our current property hence why I am letting him keep it. The form was signed under the watchful eye of my solicitor who only let me sign it at the appropriate stage. The mortgage company has approved my ex taking over the mortgage in his own name having carried out a credit check etc but they are still saying they need the title deeds transferred to his name only before they will confirm I have been released from the mortgage. My ex’s solicitor says this will take a couple of weeks but despite that the mortgage company are still saying it will be 3 months or so before they confirm in writiing that I have been released from the mortgage.

Question posted courtesy of: Jill